Terms of Service.

§ 01

Acceptance.

By accessing or using any property operated by mindsight-galaxy CO., LTD. ("mindsight-galaxy", "we"), the authorised representative of the institutional client ("you", "the Institution") agrees to these terms together with any Master Services Agreement, Statement of Work, or Order Form executed between us. Where a signed agreement conflicts with these terms, the signed agreement prevails for that engagement.

§ 02

The service.

mindsight-galaxy provides an institutional-grade reasoning engine for tail-risk research — Value-at-Risk overlays, regime detection, generative discourse parsing, counterparty stress modelling, and disclosure-aligned ESG scoring. The service is deployed in single-tenant configurations: on-premise vault or dedicated cloud. Every output carries auditable provenance.

§ 03

Eligibility.

Access is restricted to qualified institutions — sovereign wealth funds, family offices managing $250M or more, quantitative hedge funds, regulated banks, insurance carriers, pension funds, asset managers, and corporate treasury desks. You represent and warrant that you act on behalf of such an institution and that the natural person accepting these terms is authorised to bind it. We do not serve retail customers. Self-directed individual access is prohibited.

§ 04

Accounts and security.

Each user receives named credentials. Sharing accounts is prohibited. Multi-factor authentication is required. You are responsible for the confidentiality of credentials issued to your team, for revoking them when staff leave, and for notifying us within twenty-four hours of any suspected compromise. We may suspend access where credential abuse, anomalous activity, or sanctions exposure is detected.

§ 05

Acceptable use.

You may not use the platform to do any of the following.

• Reverse engineer, decompile, or attempt to derive model weights or training data.
• Resell, sublicense, or rebrand the platform without a written reseller agreement.
• Produce or distribute output to retail audiences, social media channels, or unauthorised third parties.
• Run automated scraping, denial-of-service probes, or unsigned penetration tests.
• Process data subject to sanctions, embargoes, or export controls without prior written clearance.
• Use the platform to advise retail clients, structured retail products, or in any manner that triggers Taiwan FSC retail-investment licensing.

§ 06

Intellectual property.

mindsight-galaxy retains all rights, title, and interest in the platform, the models, the training data, the user interface, the documentation, and any derivative work. You receive a limited, revocable, non-exclusive, non-transferable licence to use the platform for the term of the engagement and for the institutional purposes contemplated by the executed agreement. Your data remains yours. Feedback you provide may be used by us without restriction or attribution.

§ 07

Confidentiality.

Each party will protect the other's confidential information with at least the same degree of care it uses for its own — and no less than reasonable care. Confidential information may be used only to perform the engagement. Disclosure under court order is permitted on prior notice where lawful. Confidentiality obligations survive termination for five years. A standalone mutual NDA is executed before any pilot.

§ 08

Output disclaimer.

Past back-tested performance is not indicative of future results. Forward-looking statements involve uncertainty. Models can be wrong. Tail risks materialise without warning. You — and not mindsight-galaxy — remain solely responsible for investment decisions, allocation choices, regulatory filings, and fiduciary outcomes derived from any use of the platform.

§ 09

Fees and payment.

Fees, payment terms, billing cycle, and currency are set out in your Order Form or Statement of Work. Unless stated otherwise, fees are net of taxes, payable within thirty days of invoice, and non-refundable once the relevant service period has commenced. Late payment accrues interest at the lesser of 1% per month or the maximum rate permitted by law.

§ 10

Limitation of liability.

To the maximum extent permitted by law, each party's aggregate liability arising out of or related to the engagement — in contract, tort, or otherwise — is capped at the total fees paid by you to mindsight-galaxy in the twelve months immediately preceding the event giving rise to liability. Neither party is liable for indirect, consequential, incidental, special, exemplary, or punitive damages, lost profits, lost data, or loss of goodwill. Nothing in this section limits liability for fraud, wilful misconduct, gross negligence, breach of confidentiality, or liability that cannot be limited under applicable law.

§ 11

Indemnification.

Each party will defend the other against third-party claims arising from its own breach of these terms, infringement of third-party intellectual property by content it provides, or violation of applicable law in its performance. Indemnity is conditional on prompt notice, sole control of defence, and reasonable cooperation. mindsight-galaxy's total indemnity obligation is subject to the liability cap above.

§ 12

Termination.

Either party may terminate for material breach with thirty days' written notice and an opportunity to cure. Either party may terminate immediately for insolvency, sanctions designation, or fraud. On termination, your access ends, fees accrued through the termination date remain payable, and each party returns or destroys the other's confidential information. Sections 6, 7, 8, 10, 11, and 13 survive.

§ 13

Governing law.

These terms are governed by the laws of Taiwan (Republic of China), without regard to conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

§ 14

Dispute resolution.

The parties will first attempt good-faith negotiation for thirty days. Disputes not resolved that way will be referred to binding arbitration in Taipei, seated under the Chinese Arbitration Association, Taipei (CAA) rules, conducted in English with a single arbitrator. The arbitration award is final and enforceable in any court of competent jurisdiction.

§ 15

Contact.

Legal notices and contract-level questions go to horizon.lin722@taiwan-culture.com. We respond within two business days. Privacy questions belong to the DPO — see the Privacy Policy. Security questions belong to the Trust Center — see the Trust Center.

mindsight-galaxy CO., LTD. · Taipei, Taiwan · Tax ID 90206518